Privacy policy

Last updated: November 6, 2026

This policy explains what personal information AiroPods collects, how we use it, and the choices you have. AiroPods is operated by Sean Lewis, a sole proprietor based in Colorado (“AiroPods”, “we”, “us”). We don’t sell your personal information.

What we collect

  • When you order, we collect your name, email, shipping address, optional phone number, the items you buy, and the amounts paid. Card and wallet details (Apple Pay, Google Pay, Link) go directly to our payment processor, Stripe, and if you choose Klarna, Affirm, Cash App Pay or Amazon Pay, to that provider too. We never see or store your full card number.
  • When you contact us, we collect your name, email, order number, message and any photo you attach.
  • When you sign up for emails, we collect your email address.
  • When you browse, a cookie remembers what’s in your cart, and our web host records standard technical information when your browser loads a page, such as IP address, browser type and the page requested. On the checkout page, Stripe collects device and browser information to help detect fraud.

We use Microsoft Clarity to understand how people use this website: it records clicks, taps, scrolling and page views as anonymous session replays and heatmaps, so we can find and fix confusing parts of the site. Clarity masks what you type, and it can’t see your card details, which go straight to Stripe.

When we run Google ads, the Google Ads tag shows whether they lead to purchases. It sets cookies and sends Google technical information such as your IP address, browser type and the pages you visit on this site. When you place an order, it also sends the order number and amount, but not your name, email or address. We’ve turned off Google’s use of this information for remarketing and personalized ads.

When we run ads on Facebook, Instagram or TikTok, the Meta pixel and the TikTok pixel show whether those ads lead to visits and purchases. They set cookies and send Meta or TikTok your IP address, browser information, the pages and products you view, what you add to your cart, and, when you order, the order number, items and amount. When you place an order, our server also sends Meta that same purchase (order number, items, amount, your IP address and browser, and the Meta cookie IDs above), so a sale is still counted if a browser blocks the pixel. We don’t send them your name, email or address. Meta and TikTok may use this information under their own policies, including to show ads. If your browser sends a Global Privacy Control signal, we don’t load these pixels at all, and our server doesn’t send Meta your order. You can also control ads in your Meta ad preferences and TikTok ad settings.

When you arrive from an ad or a tagged link, our own cookie remembers that link’s campaign tags for 30 days, and they’re saved with your order so we can see which ads lead to sales.

How we use it

  • To process, ship and support your order, including receipts, tracking emails, returns and refunds.
  • To reply to your messages.
  • To send marketing emails, only if you signed up. Reply to any email and ask us to stop, and we will.
  • To prevent fraud, keep the site secure, and keep the business records the law requires (such as tax and accounting records).

Who we share it with

We share only what each provider needs to do its job for us:

  • Stripe, to process payments and send receipts (Stripe’s privacy policy).
  • Resend, which sends our order emails once we switch them on. It receives your email address and what the email says, including your name, shipping address and order details (Resend’s privacy policy).
  • Our fulfillment partner and shipping carriers, who receive your name, shipping address and phone number to deliver your order.
  • Netlify, which hosts this website. It also receives what you send through our contact and signup forms and emails it to our inbox.
  • Microsoft, which runs Clarity for us (Microsoft’s privacy statement).
  • Google (Google Ads), which receives the ad measurement information described above (how Google uses information from sites that use its services).
  • Meta and TikTok, which receive the ad measurement information described above when their pixels are on (Meta’s privacy policy, TikTok’s privacy policy).
  • Google (Gmail), which hosts our email inbox, and any email service we use to send emails you signed up for.
  • Authorities or others when the law requires it, to protect our rights or prevent fraud, or as part of a sale or transfer of the business.

We don’t sell personal information for money. Some US state privacy laws treat the Meta and TikTok pixels as “sharing” information for advertising. To opt out, turn on Global Privacy Control in your browser (we then don’t load those pixels), or email us.

Cookies

Our own cookie stores your cart so it’s still there when you come back. It contains the items and quantities. Your name and email aren’t in it. Microsoft Clarity sets cookies (such as _clck and _clsk) to group page views into a visit. The Google Ads tag, the Meta pixel (_fbp, _fbc) and the TikTok pixel (_ttp) set cookies to measure ad results, as described above, and our own campaign cookie (src_tags) remembers which ad link brought you here. After you pay, our order cookie (order_ref) holds an order reference for 24 hours, on checkout pages only, so the confirmation page can find your order. Stripe sets its own cookies on the checkout page for payment security and fraud prevention. You can block or delete cookies in your browser; the cart and checkout won’t work without ours. We honor Global Privacy Control signals for the Meta and TikTok pixels; we don’t currently respond differently to “Do Not Track” signals.

How long we keep it

We keep order records for as long as tax and accounting law requires, generally up to 7 years. We keep messages for as long as needed to resolve your request and any follow-up. We keep your email on our mailing list until you ask us to stop.

Your choices and rights

You can ask us to show you, correct, or delete the personal information we hold about you, or to stop sending marketing emails. Email airopodcontact@gmail.com or use our contact form with your request and the email address you used. We’ll verify the request and respond within 30 days. Some information, such as order records, we may need to keep to meet legal obligations. We honor these requests wherever you live, and won’t treat you differently for making one.

Security

The site uses encrypted connections (HTTPS), and payments are handled by Stripe, which is certified to the payment card industry’s highest security level. No system is perfectly secure, so we collect only what we need.

Children

This site is for adults. We don’t knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we’ll delete it.

Changes

We’ll post any changes here and update the “Last updated” date. If a change materially affects how we use information you’ve already given us, we’ll ask for your consent first where the law requires it.

Contact

Questions about privacy? Use our contact form. See also our Terms of service.