Shipping policy

Last updated: November 6, 2026

We ship to the 50 states, DC and APO/FPO where the carrier allows. We don’t ship to US territories yet.

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding US federal holidays). Orders placed after 12:00 p.m. Mountain Time are processed starting the next business day.

Delivery time and cost

Standard tracked shipping usually takes 6–14 business days after your order ships. Shipping is free on orders of $49 and over (before discounts and tax). Orders under $49 pay a flat $4.95. The shipping cost is shown at checkout before payment. There are no handling fees.

If we can’t ship within the time stated at checkout, we’ll email you with a revised date and give you the option to cancel for a full refund.

Taxes

If sales tax applies to your order, it’s shown at checkout before you pay.

Tracking

You’ll receive a tracking link by email when your order ships. Larger orders may occasionally arrive in more than one package.

Package protection, lost and damaged packages

You can add package protection at checkout for $3.00. If a protected package is lost (tracking hasn’t updated for 7 days, or it hasn’t arrived within 20 business days of shipping) or arrives damaged, contact us and we’ll reship or refund. Without package protection, we’ll open a claim with our shipping partner for you and refund whatever it pays us. Responsibility for a package passes to you once it’s handed to the carrier, as set out in our Terms of service.

Address errors

Please check your address at checkout. If a package is returned to us because of an incorrect address, we’ll reship it once you pay the cost of the new shipment.

Contact

Questions about an order? Use our contact form.